Neotel is placed in a market area of Kuala Lumpur in the vicinity of Bintang Walk, Merdeka Square and Suria KLCC.
The city center is 4 km away from the hotel. The hotel lies within 15 minutes' walk of Menara Kuala Lumpur Tower, Wat Meh Liew Buddhist Temple and Kuala Lumpur Convention Center.
Neotel offers 125 spacious rooms with tiled bathrooms featuring complimentary toiletries, a shower and towels.
At the restaurant local dishes are served. Guests can dine in Coliseum Cafe and Zam Zam located within a 5-minute walk of the property.
Guests can reach Neotel by car from Sultan Abdul Aziz Shah airport in 20 minutes.
The hotel offers an elevator, parking and a baggage storage and such services as 24-hour reception, housekeeping and airport transfer.